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Communications Privacy Policy

How we use your personal information 

ABCUL processes your personal data for the purposes of sending you communications such as emails about the credit union sector. We will not share your personal data with any third parties and will not process your data for any other reason unless we are compelled to by law or you have already given us your permission.

Legal basis for processing

We will only send you these communications where we have your consent or a 'legitimate interest'. A legitimate interest is when we have a business or commercial reason to use your information. It must not conflict unfairly with your own interests. In this case we have a legitimate interest to promote credit union and ABCUL activities including news, services and events to business contacts. You can stop these communications at any time by clicking the unsubscribe link at the bottom of any email you receive.

Information we process

We will store your name, contact details, and information about your role and the company you work for. We also process information about which of our emails you open and if you click on anything within the emails we send you. In addition, if you send correspondence to ABCUL or our employees we will store this correspondence. 

Retaining your information

We will process your information only for as long as we need to and in accordance with data protection legislation. Where you have consented to receive information we will send this information for up to two years unless you agree for this to continue. Where we have a legitimate interest to contact you we may contact you for as long as we have that interest. This does not affect your right to opt out at any time. 

How your data is shared

ABCUL does not share your data with third parties unless you ask us to or we are compelled to by law. However, some of our suppliers may have access to your data in a limited capacity to support our business such as when they help us troubleshoot issues. All of the data is stored by ABCUL in our UK-based data centres and is subject to EU standards of data protection. 

Your Data Protection Rights

Your rights under data protection regulations are:

  1. The right to access
  2. The right of rectification 
  3. The right to erasure 
  4. The right to restrict processing 
  5. The right to data portability 
  6. The right to object to data processing
  7. Rights related to automating decision-making and profiling
  8. The right to withdraw consent
  9. The right to complain to the Information      Commissioner's Office

To request to exercise any of these rights please email

Changes to this privacy policy

We can update this Privacy Policy at any time and ideally you should check it regularly here for updates. We won’t alert you for every small change, but if there are any important changes to the Policy or how we use your information we will let you know and where appropriate ask for your consent.

Further information 

If you have any questions about how we use your data or about your data protection rights, you can contact us using the information below. 

Holyoake House
Hanover Street
M60 0AS


Phone: 0161 832 3694