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ABCUL Academy Privacy Policy

How we use your personal information 

ABCUL uses your personal data for the purposes of providing the ABCUL Academy service to you. We may also process your personal data to help us improve our services.

Information we process

We will store your name, contact details, and information about your role and the company you work for. We also store information about your activity on ABCUL Academy and maintain a record of what training you have undertaken as part of our service. We may also use this information to assess how training materials are being used to help us improve the service.

Legal basis for processing

We will only process your data where we have a legal basis in accordance to data protection law. For ABCUL Academy our legal bases are:

  • Where processing is necessary for the performance of a contract to which you are a party
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interest

The table below sets out the purposes for why we use your data and the legal basis for doing so.

Purpose

Legal Basis

Registering you as a user or potential user

Performance of a contract
Necessary for our legitimate interest

Responding to your questions and queries

Performance of a contract
Necessary for our legitimate interest (answering your questions and to provide information about our services on request.)

Manage our customer relationships including billing and payments, asking you to provide feedback, notifying you about changes to our terms and conditions or privacy information.

Performance of a contract
Necessary for our legitimate interest (allows us to receive payment for the services we provide, keep our records updated and provide you with important information)
Necessary to comply with a legal obligation

To deliver the products and services that you’ve requested and providing bespoke training materials

Performance of a contract
Necessary for our legitimate interest (provide the services and support you require and for us to provide products and services to our members)

Internal record keeping, maintaining our accounts, website, IT and security systems

Necessary for our legitimate interest (required for us to be able to sell our products and services, run and operate a business and keep it secure)

Using your information to request feedback from you or to send you relevant communications designed to enhance your ABCUL Academy experience. (You can opt out of this process at any time by selecting the ‘Opt out’ / ‘unsubscribe’ link on the communications you receive.)

Performance of a contract
Necessary for legitimate interest (provide you with useful information about the service you have contracted)

Direct marketing purposes:


We may periodically send promotional emails about new products or other information which we think you may find interesting using the email address which you have provided


You can opt out of this process at any time by selecting the ‘Opt out’ / ‘unsubscribe’ link on the communications you receive.

Necessary for our legitimate interests (in the case of our business contacts to promote the use of our services).

 

We do not offer services to the general public.

Retaining your information

We will retain your information only for as long as we need to and in accordance with data protection legislation. When your subscription to the ABCUL Academy ends we will retain your data for 6 years, during this time you may still exercise your data protection rights listed below.

How your data is shared

We will share your information with our third party suppliers in order to help us provide the ABCUL Academy service to you. We only permit them to process your data under our instruction and for the purposes specified by us. We do not allow them to use your data for their own purposes.

Our principal supplier for the ABCUL Academy is Unicorn Training Group. For more information about how they process your data under our instruction their privacy policy is available on their website here: https://www.unicorntraining.com/privacy-and-cookie-policy.

Your Data Protection Rights

Your rights under data protection regulations are:

  1. The right to access
  2. The right of rectification 
  3. The right to erasure 
  4. The right to restrict processing 
  5. The right to data portability 
  6. The right to object to data processing
  7. Rights related to automating decision-making and profiling
  8. Right to withdraw consent
  9. The right to complain to the Information Commissioner's Office

To request to exercise any of these rights please email info@abcul.org.

Changes to this privacy policy

We can update this Privacy Policy at any time and ideally you should check it regularly here for updates. We won’t alert you for every small change, but if there are any important changes to the Policy or how we use your information we will let you know and where appropriate ask you for your consent.

Further information 

If you have any questions about how we use your data or about your data protection rights, you can contact us using the information below. 

ABCUL
Holyoake House
Hanover Street
Manchester
M60 0AS

Email: info@abcul.org

Phone: 0161 832 3694